WEBSITE ACCESSIBILITY

Hollywood Fashion Secrets is committed to making our website accessible and usable for everyone, including people with disabilities.

We believe everyone should be able to access our products, information, and online services with dignity and independence. We are continually working to improve the accessibility and usability of our website and to provide an inclusive online shopping experience.

Our Accessibility Commitment

Hollywood Fashion Secrets is working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, an internationally recognized set of guidelines for improving the accessibility of web content for people with disabilities.

Our accessibility efforts include ongoing improvements to our website's:

  • Keyboard navigation and focus management

  • Screen reader compatibility

  • Page structure, headings, and navigation

  • Form and input accessibility

  • Link and button labeling

  • Alternative text and descriptions for images

  • Color contrast and visual presentation

  • Accessible use of menus, product information, and interactive features

  • Overall usability for people who use assistive technologies

We regularly review our website and make improvements as accessibility issues are identified.

Current Accessibility Status

We are actively working to improve the accessibility of the Hollywood Fashion Secrets website. While we strive to make all areas of the website accessible, some pages, features, or third-party services may not yet fully meet all WCAG 2.2 Level AA requirements.

Because our website is continuously updated with new products, content, functionality, and third-party services, accessibility can vary between individual pages and features.

We do not consider accessibility to be a one-time project. We are committed to identifying, addressing, and preventing accessibility barriers as part of our ongoing website development and maintenance.

Known and Potential Limitations

Some accessibility barriers may remain while improvements are being implemented. These may include certain interactive elements, navigation components, forms, third-party applications, or other functionality provided by external services.

We are actively reviewing and addressing identified accessibility issues. Where an accessibility barrier cannot immediately be resolved, we will make reasonable efforts to provide assistance or an alternative way to access the requested information or complete a purchase.

Third-party content, applications, payment services, social media features, reviews, and other services integrated into our website may have accessibility limitations that are outside of our direct control. We encourage our third-party partners and service providers to provide accessible experiences and will work with them when accessibility concerns are identified.

Accessibility Feedback and Assistance

We welcome feedback about the accessibility of our website.

If you experience difficulty accessing information, navigating the website, using a particular feature, or completing a purchase, please contact us. We will make reasonable efforts to assist you and provide the information or service you need through an alternative method when possible.

When contacting us about an accessibility issue, please provide:

  • The web page or URL where you experienced the issue

  • A description of the accessibility barrier

  • The assistive technology or device you were using, if applicable

  • Your contact information so that we can follow up with you

Email: customer@hfsecrets.com
Phone: 1 (323) 728-2999

Customer Service Hours:
Monday–Friday, 8:00 AM–4:00 PM Pacific Time

We aim to respond to accessibility-related inquiries as promptly as possible and will work with you to understand and address the issue.

Alternative Access

If you are unable to access information or functionality on our website because of an accessibility barrier, please contact our Customer Service team. We will do our best to provide assistance and, where reasonably possible, an alternative way to obtain the requested information or complete your purchase.

Ongoing Improvements

Accessibility is an ongoing effort at Hollywood Fashion Secrets. We continue to evaluate our website, address identified accessibility barriers, and incorporate accessibility considerations into website updates and new functionality.

We also recognize that automated accessibility testing tools are only one part of the accessibility evaluation process. We consider automated testing, manual review, keyboard testing, and testing with assistive technologies when evaluating and improving the user experience.

Contact Information

If you have questions, concerns, or feedback regarding the accessibility of our website, please contact:

Hollywood Fashion Secrets
Attn: Customer Service
2220 Gaspar Avenue
Commerce, CA 90040
United States

Email: customer@hfsecrets.com
Phone: 1 (323) 728-2999

Statement Updates

We may update this Accessibility Statement as our website, accessibility practices, and accessibility standards evolve.

Last Updated: September 14, 2026